Healthcare Team Training: TeamsSTEPPS™

The TeamSTEPPS™ Approach: Higher Quality, Safer Patient Care.

The goal of TeamSTEPPS is to produce highly effective medical teams that optimize the use of information, people, and resources to achieve the best clinical outcomes for their patients. TeamSTEPPS is scientifically rooted in over 20 years of research and lessons learned from the application of teamwork principles in High-Reliability Organizations (HROs). Healthcare Team Training has been the leading TeamSTEPPS™ implementation in the Military Health System and civilian organizations since the public-domain release in 2006. We have trained over 5000 trainers and staff to date and coached hundreds of leaders, trainers and front-line clinicians.

Human factors research has shown that even highly skilled, motivated professionals are vulnerable to error due to inherent human limitations. HROs, such as those found in military operations, aviation, community emergency response services, and nuclear power industries, have learned that teams of individuals, who communicate effectively and back each other up, compensate for individual fallibility. This dramatically reduces the consequences of inevitable human error, resulting in enhanced safety and improved performance.

TeamSTEPPS is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and other teamwork skills among healthcare professionals. It is designed to improve quality, safety, and efficiency of healthcare; offering a powerful solution to improving patient safety within your organization.

TeamSTEPPS was developed by the Department of Defense (DoD) Patient Safety Program, in collaboration with the Agency for Healthcare Research and Quality (AHRQ).

Healthcare Team Training TeamSTEPPS™ (TS) 2009 Syllabus

Course	Modules	Comments	CME/CEU credits
TeamSTEPPS Train-the-Trainer (Traditional) face-to-face	Introduction (55 min) Team Structure (50 min) Leadership (35 min) Situation Monitoring (45 min) Mutual Support (50 min) Communication (45 min) Pulling it all Together (45 min) Culture of Safety (80 min) Coaching Workshop (65 min) Implementation Workshop (220 min) Practice Teaching Session (240 min)	This course is entirely face-to-face. This is a 2.5 day course. This course is designed to teach local trainers and coaches how to facilitate, instruct, implement and guide a TS intervention.	Yes
TeamSTEPPS e-Guide to Action web-based	1 hr	TS e-learning course that introduces learners to the TS curriculum and answers organizational readiness questions for change.	Yes
TeamSTEPPS e-Fundamentals web-based	Introduction (20 min) Team Structure (20 min) Leadership (20 min) Situation Monitoring (20 min) Mutual Support (20 min) Communication (20 min)	TS e-learning module designed for web-based learning of the knowledge, skills and tools of TS. The course is a prerequisite to the e-Fundamentals (IL), TS Train-the-Staff (Blended) and Train-the-Trainer (Blended).	Yes
TeamSTEPPS e-Fundamentals Instructor-Led (IL) web-enabled	Introduction (20 min) Team Structure (20 min) Leadership (20 min) Situation Monitoring (20 min) Mutual Support (20 min) Communication (20 min) Summary (15 min)	TS web-based course to be facilitated by a qualified TS trainer once learners have completed the TS e-Fundamentals web-based module. Call HTT for details.	Yes
TeamSTEPPS Train-the-Trainer (Blended) web-based +web-enabled (IL) + face-to-face	TS e-Fundamentals (pre-requisite) TS e-Fundamentals (IL) Culture of Safety (80 min) Coaching Workshop (65 min) Implementation Workshop (220 min) Practice Teaching Session (240 min)	Blended Train-the-Trainer reduces face-to-face instruction to 2 days vs. 2.5 days with the Traditional course. The TS e-Fundamentals (IL) and the traditional Train-the-Trainer workshop activities are facilitated a qualified TS trainer.	Yes
TeamSTEPPS Train-the-Staff (Traditional) face-to-face	Introduction (30 min) Team Structure (30 min) Leadership (30 min) Situation Monitoring (30 min) Mutual Support (30 min) Communication (30 min) Pulling it all Together (30 min)	This traditional facilitated course is conducted face-to-face by a qualified TS trainer. The course allows frontline staff (multi-disciplinary) to learn the TS knowledge, skills and tools.	Yes
TeamSTEPPS Train-the-Staff (Blended) web-based +web-enabled (IL) + face-to-face	TS e-Fundamentals (pre-requisite) (2.0) TS e-Fundamentals (IL) (2.25 hrs)	The blended Train-the-Staff is conducted after participants have completed the TS e-Fundamentals web-based course. This course is facilitated by a qualified TS instructor.	Yes
Definitions Qualified TS Trainer- trainer who has completed a certified TS Train-the-Trainer course. IL- Instructor led facilitated course (could be virtual). Face-to-face- facilitator and participant in the same classroom.	Web-based- learning module accessed through the on-line HTT Patient Safety Learning Center asynchronously (by the individual). Web-enabled- learning module facilitated by qualified TS trainer through the on-line HTT Patient Safety Learning Center.

Please Click Here to download the above available 2009 TeamSTEPPS^TM Courses in PDF
OR
Click HERE to visit Healthcare Team Training's online Learning Center