WHY WORKSHOPS?
Introduce and create awareness related to new learning
Gain skills, strategies, and tools for practical application  
Build organization capacity and momentum to transfer new learning
Create urgency for change among influential leaders

WHAT SHOULD YOU EXPECT?
Organize and coordinate your entire change team at the same time
Save time and avoid travel costs – we come to you!
During our workshop, we address the problems your facility is facing.
Customized action plans for your organization – Rapid cycle improvement

PROFESSIONAL BEHAVIOR WORKSHOP

This workshop develops skills for healthcare professionals to effectively respond to behaviors that undermine safe patient care, address patterned behaviors, and create processes to support engagement. The workshop defines the link between professional behavior, effective teamwork, and patient safety. The workshop is intended for leaders from Patient Safety, Patient Experience, Care Services and Quality Improvement along with other senior leaders and middle managers.

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PATIENT EXPERIENCE WORKSHOP

HTT’s Patient Experience workshop develops skills for healthcare professionals to effectively engage patients, improve patient safety, satisfaction, increase HCAHPS scores and address related Value-Based Purchasing concerns. Participants will learn how to identify the barriers that undermine patient-centered care, as well as how to incorporate patients and their families as engaged and valued members of the healthcare team. Participants will learn tools and strategies to implement innovative patient-centric improvement initiatives.

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TeamSTEPPS® TRAIN THE TRAINER WORKSHOP

TeamSTEPPS® — Strategies and Tools to Enhance Performance and Patient Safety, is an easy-to-use, evidence-based, teamwork curriculum. It is customizable for any healthcare setting and proven to reduce medical errors by enhancing safety culture.  After attending this workshop, you will be able to create high performing teams, successfully apply communication tools which will result in reduced medical errors as well as be able to implement change within your organization to create a culture of safety.

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To register or learn more, call or email Connie Hicks today at (678)369-6317 or chicks@healthcareteamtraining.com.